Shipping & Delivery

Shipping & Delivery Information

At Modern Bathware, we aim to provide our customers with a seamless and convenient shopping experience, including swift and reliable delivery of your orders. Please review the following information regarding our shipping and delivery policies:

1. Processing Time: Orders placed on our website are typically processed within 1-2 business days. Processing time may vary depending on the availability of the items ordered, order volume, and any special circumstances.

2. Shipping Methods: We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and freight shipping for larger or heavier items. The available shipping options will be displayed during the checkout process, along with estimated delivery times and applicable costs.

3. Shipping Locations: Modern Bathware currently ships to addresses within the United States and select international destinations. Please note that shipping options and rates may vary depending on the destination address and local customs regulations.

4. Shipping Costs: Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the items in your order, and the destination address. You can view the estimated shipping costs during the checkout process before completing your purchase.

5. Estimated Delivery Times: The estimated delivery times for each shipping method are provided during the checkout process and are based on the shipping carrier's transit times from our warehouse to your delivery address. Please note that these are estimates and actual delivery times may vary depending on factors such as weather conditions, carrier delays, and shipping destination.

6. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimated delivery date through the carrier's website or tracking portal.

7. Delivery Process: Deliveries are typically made during standard business hours, Monday through Friday, excluding holidays. If you are unavailable to receive the delivery, the carrier may leave a delivery attempt notice with instructions for rescheduling delivery or picking up the package from a designated location.

8. Damaged or Missing Items: Upon receiving your order, please inspect the packaging and contents for any signs of damage or missing items. If you discover any issues with your order, please contact our customer service team within 48 hours of delivery to report the problem and initiate a resolution.

9. International Shipping: For international orders, please be aware that additional customs duties, taxes, and fees may apply upon delivery, which are the responsibility of the recipient. Modern Bathware is not responsible for any delays or additional charges incurred during international shipping.

10. Customer Support: If you have any questions or concerns regarding shipping and delivery, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with Modern Bathware is enjoyable and hassle-free.

Thank you for choosing Modern Bathware for your bath and home improvement needs. We appreciate your business and strive to exceed your expectations with every order.